Guest Services

Returns and Exchanges
Your complete satisfaction with our product is our guarantee. If for any reason you are not satisfied with your purchase, please do not hesitate to return it within 90 days of your purchase date. Simply include your purchase receipt and note the reason for your return. Send the item back to us at the address noted below.

Shipping Information
For International orders please call (305) 591-6488 or email tasia.oesterreich@marriott.com for a customer service representative to assist you. Freight charges will be quoted at the time of your order.

All United States orders can be completed online or by calling (305) 591-6466. Hawaii and Alaska residents please note: Ground service is not available.

Exchanges
If you have merchandise you would like to return or exchange, please send to

Doral Golf Resort and Spa
Retail Receiving
Attention: Online Golf Shop Returns
4400 N.W. 87th Avenue
Miami, FL 33178

Enclose a reason for return, a copy of your shipping form or store receipt, day time phone number and your return shipping address. All merchandise may be exchanged or returned within 90 days of the purchase date.

Allow seven to ten business days for the credit or exchange item to be returned to you. If you would like to check the status of your return or exchange please contact a customer service representative at (305) 591-6488 or via email at timothy.chancellor@marriott.com.

Credit Card Refunds
Credits will be placed on the card used for the original purchase. It may take up to two billing cycles for the credit to appear on your statement. We will refund shipping charges only if we've sent the wrong item or the item is defective.

Corporate Group Amenities
To contact our Corporate Group Amenities Coordinator about our personalized business services:

Doral Golf Resort and Spa
Corporate Golf Group Amenities
4400 N.W. 87th Avenue
Miami, FL 33178

Phone (305) 591-6488
Fax: (305) 591-6691
Email: tasia.oesterreich@marriott.com

Doral Golf Resort and Spa
Corporate Resort Group Amenities
4400 N.W. 87th Avenue
Miami, FL 33178

Phone (305) 591-6488
Fax: (305) 591-6691
Email: tasia.oesterreich@marriott.com

For all other customer service matters, or to talk to a customer service representative, use the address and numbers below. We look forward to serving you!

Doral Golf Resort and Spa
Attn: Doral Online Golf Shop
4400 N.W. 87th Avenue
Miami, FL 33178

Phone (US or International): (305) 591-6488
8am-5pm EST, Monday-Friday
Fax: (305) 591-6691
Email: tasia.oesterreich@marriott.com

Miami Hotels: Doral Resort PGA Golf Course luxury resort located in Miami, Florida

Come join us at the Doral Golf Resort & Spa. Doral Resort is ideally located in Miami Florida near all of the world class entertainment, shopping, and dining that it has to offer.

4400 N.W. 87th Avenue Miami, FL 33178

Miami Tel: 305-592-2000 | Miami Fax: 305-594-4682

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